My Order

Can I cancel or change my order?

To ensure prompt delivery, we begin processing orders immediately after receiving them. Due to our fast processing time, we cannot cancel or change an order once it's submitted. Juice Beauty is not responsible for packages sent to the incorrect addre

My order was missing an item, what should I do?

We're sorry about that! Please contact our Juice Beauty Support Team by emailing [email protected] or using the link below. Contact Juice Beauty Support

I received the wrong item, can you help?

We're so sorry for this mistake! Please get in touch with our Juice Beauty Support Team by emailing [email protected] or using the link below. For a more efficient support experience, please let us know what item was missing and what yo

My order shows as delivered, but I can't find it.

With the tracking number provided on your shipping confirmation, please contact your local Post Office or UPS (depending on which carrier delivered your order) for any further delivery details. If you cannot locate it through the carrier, please emai

What are your delivery carriers?

When selecting US Ground or Free US Ground Shipping, your order will typically be shipped via USPS. However, for customers in California, we may either ship via USPS or upgrade the shipping method to UPS at our discretion. For expedited shipping opti

Do you ship to P.O. boxes?

Yes, we ship to P.O. boxes via USPS.

Where can I track my order?

Once your order has shipped, you will receive a Shipment Confirmation email. This email will contain your tracking number and a link to track your package.

What payment methods are accepted?

Currently, Juice Beauty accepts the following forms of payment: Visa, America Express, MasterCard, Discover, Diners Club, Apple Pay, PayPal, and Afterpay. Please note that we currently do not accept pre-paid gift cards other than Juice Beauty eGift C

Do you offer gift-wrapping services?

Juice Beauty does not currently offer gift wrapping.

I am an international customer. Where can I purchase your products?

Juice Beauty ships to most countries outside the US, except Brazil, Denmark, Finland, Germany, India, Mexico, Norway, Russia, Spain, Sweden, & Vietnam. Subscribe & Savet Subscription orders are not available for international orders.

Do you accept international credit cards?

Yes, for international orders only. Please see more information in checkout.